Frequently asked questions
What to know before starting physical therapy at FixPain.
Clear answers about appointments, insurance, in-home therapy, treatment, home exercises, and getting started.
Yes. FixPain accepts most insurance plans and all auto accident-related insurance. Coverage, copays, deductibles, referrals, and authorization requirements vary by policy, so contact FixPain to verify benefits before your appointment.
Yes. One-on-one in-home physical therapy is available anywhere in Metro Detroit. Availability depends on location, scheduling, and clinical appropriateness; submit a consultation request to discuss your needs.
HSA and FSA funds may generally be used for eligible physical therapy services. Patients should confirm eligibility with their plan administrator.
The first visit includes a detailed history, movement and mobility assessment, strength and range-of-motion testing, treatment when appropriate, and a personalized plan.
Standard sessions are designed for one-on-one care and are typically scheduled for up to one hour.
The number of sessions depends on the condition, goals, response to care, and ability to complete recommended work between visits. A recommendation is provided after the initial assessment.
Wear comfortable clothing that allows movement and access to the area being assessed, such as shorts for a knee or hip concern.
Yes. FixPain provides individualized exercises, often with video instructions, so patients can build on progress between visits.
Michigan law currently permits a physical therapist to treat a patient without a referral for 21 days or 10 treatments, whichever occurs first, and for services intended to prevent injury or promote fitness. A referral may be needed after that point, and an insurance plan may apply separate requirements.
FixPain works with many orthopedic and activity-related concerns, including low back pain, neck pain and headaches, shoulder injuries, elbow pain, hip pain, knee pain, foot and ankle pain, plantar heel pain, sprains and strains, post-surgical rehabilitation, and sports or lifting injuries.
Please provide at least 24 hours notice when cancelling or rescheduling. Late cancellations or missed appointments may result in a fee because the reserved time is held for one patient.